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Global HR SIG Event: CQ? What is it? Who has it? How do you get it?
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5/4/2016
When: Wednesday, May 4, 2016
8:45 - 10:30 am
Where: The Ayres Group
99 Park Avenue (at 40th Street)
8th Floor
New York, New York  10178
United States
Contact: NYC SHRM
877-625-4769


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The New York City SHRM Global HR SIG Presents: 

 

CQ? What is it? Who has it? How do you get it?

 

This event has been submitted for 1.5 (specified Global) HRCI recertification credits and 1.5 SHRM-SCP recertification credits.

 

Date:   Wednesday, May 4, 2016
Time:   8:45 a.m. - 10:30 a.m. (PROMPT 9 am start)
Location:    The Ayers Group, 99 Park Avenue, 8th Floor (at 40th Street)
Speaker:  Susan Farwell, President, The Executive Communicator LLC

 

 

Program Description

Whether you or your leaders are heading up multicultural domestic or global teams or are on an expatriate assignment, research shows that the road to success is marked with many challenges, which for some leaders appear insurmountable. So why is it that certain people are successful in multicultural settings, while others are not? CQ (Cultural Intelligence) is defined as an individual’s capability to grasp, reason and behave effectively in situations characterized by cultural diversity. The good news is that CQ is an ability that can be assessed and developed.

In this interactive session Susan Farwell, President of The Executive Communicator, LLC will discuss research findings on cultural intelligence and how CQ differs from a person’s IQ or EQ. She will make suggestions on how to identify the leaders in your organization with high CQ and effectively assess CQ levels of potential candidates for global assignments. You will walk away with tools to help you assess CQ, maximize CQ strengths and further develop CQ in yourself and others in your organization.


Speaker Biography

Susan Farwell is an internationally recognized speaker, coach and facilitator specializing in leadership and intercultural communication, presentation, negotiation and team dialogue. Since founding The Executive Communicator, LLC in 1994 she has worked with some of the world’s largest multinational firms across multiple industries. Her clients include such names as Accenture, AIG, Barclays, Johnson & Johnson, Chubb & Sons, Deloitte, McGraw-Hill, Pepsi-Cola, Sony Music, UBS and Universal Studios.

Susan has conducted seminars in Asia, Latin America, Europe and North America and has coached executives and senior teams from around the globe. She has trained and coached everyone from CEO’s to IT Professionals to Artists. She has acted as an external facilitator for high-level strategic meetings and has helped organizations resolve internal conflicts that are impacting morale and productivity.

Susan holds a Master of Fine Arts in Theatre from Lindenwood University and holds a BA in Speech Communication from Eastern Illinois University. She has continued studies and certifications from the Program on Negotiation at Harvard Law School, The Executive Speaker, Psychological Associates and the International Coach Academy. She is a Professional Certified Coach (PCC) with the International Coach Federation and a former Chair of the Global SIG at NYC SHRM.

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